china pools Platform Account Terms

These terms set out the conditions under which we at china pools offer our platform and services to you. They cover account creation, deposits, withdrawals, bonus policies, and dispute resolution. Our services are available only where local law permits.

When you join china pools, you agree to comply with these terms. We enforce them consistently across all users—whether you access our live-dealer tables, place football predictions on Liga 1 fixtures, or play slot games. Your account remains yours to manage, but your activity on our platform is governed by the rules set out below.

This guide explains our key policies and your rights and responsibilities as a china pools user.

Account Opening and Verification

To open an account on china pools, you must be at least 18 years old and reside in a jurisdiction where our services are legally available. We do not operate in jurisdictions where online wagering is prohibited by local law. You are responsible for verifying that access and use of our platform comply with your own jurisdiction's law.

During signup, you provide your name, date of birth, email, and phone number. We use this information to create your account and verify your identity. Once your account is active, you can deposit funds immediately via QRIS, e-wallet, mobile banking, local payment, online payment, or e-wallet.

Within 30 days of your first withdrawal request, we require identity verification (KYC). You will need to submit a government-issued ID (passport or national ID card) and proof of address (utility bill or bank statement). We process documents within 2–4 business hours. Once verified, you can withdraw to local Indonesian bank accounts (mobile banking, local payment, online payment, e-wallet) without further document requests.

Account Security

We at china pools encrypt all data transmitted between your device and our servers using SSL. Your login credentials are stored securely and never shared with third parties. We recommend using a strong, unique password and enabling two-factor authentication if available on your account.

You are responsible for keeping your password confidential. If your account is accessed without your permission, notify our support team immediately. We will help you recover your account and investigate unauthorized activity.

Deposits, Withdrawals, and Bonus Terms

Deposits

Deposits to your china pools account via QRIS, e-wallet, mobile banking, local payment, or online payment are processed instantly. Your account balance updates within seconds of payment confirmation. We do not charge deposit fees. Minimum deposit amounts vary by payment method; most methods allow our welcome offerinimum. Maximum deposits per transaction are set by your payment provider and displayed during deposit.

Withdrawals

Withdrawals from china pools are processed to your verified Indonesian bank account (e-wallet, mobile banking, local payment, or online payment). Withdrawal requests are typically processed within one business day once your account is verified. Weekend and holiday withdrawals may take longer due to bank processing times.

You may withdraw any funds in your account balance that are not subject to bonus terms (see below). Minimum withdrawal is typically our welcome offer; maximum withdrawals per transaction are set by the destination bank and may change without notice.

Bonus and Promotion Terms

We at china pools may offer promotional bonuses to new or existing players. Any bonus terms are displayed clearly at the time of offer. Standard bonus conditions include: (1) bonus funds must be wagered a specified number of times before withdrawal; (2) bonuses may be restricted to specific games (live casino, sportsbook, or slots); (3) bonuses expire if not claimed within a set timeframe (usually 30 days).

Bonus abuse—such as withdrawing immediately without meeting wagering requirements or exploiting a system glitch—may result in forfeiture of the bonus and suspension of your account. We reserve the right to cancel any bonus at our discretion if we suspect violation of bonus terms.

Settlement and Dispute Resolution

Prediction and Bet Settlement

All predictions on china pools are settled automatically based on official match results. For football predictions on Liga 1, Piala Indonesia, or Piala AFF, we use the official league scoreline. Settlement typically occurs within subject to verification of match end.

If a match is abandoned, rescheduled, or cancelled, we refund the prediction stake. If an official result is later overturned (e.g., match replayed), we process corrected settlement once the final decision is official.

Dispute Resolution

If you believe a prediction was settled incorrectly, contact our support team via email or in-app chat within 7 days of settlement. Provide your account details and prediction ID. We review the dispute and the original match data. If our settlement was in error, we correct your account; if our settlement was correct, we explain the decision and close the dispute.

For disputes that cannot be resolved internally, we encourage users to seek resolution through local consumer protection channels in their jurisdiction. Our platform operates according to the terms above; jurisdiction-specific consumer law also applies where applicable.

Account Suspension and Closure

We at china pools may suspend or close your account if: (1) we suspect fraud, money laundering, or violation of these terms; (2) you engage in multi-accounting to exploit bonuses; (3) you use our platform in violation of local law; (4) you request account closure.

Upon account suspension, any remaining balance is held pending investigation. If cleared, we withdraw remaining funds to your verified bank account. If the account involved fraud, we may retain the balance or report the matter to relevant authorities.

Our services are available only where local law permits. Access to china pools may be restricted in certain jurisdictions. You are solely responsible for confirming your legal right to use our platform in your region.